Privacy Policy

Tampa Bay Marketing Company ("TBMC," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect information about you when you visit tampabaymarketingcompany.com (the "Site"), use our services, contact us, or communicate with us by phone, email, or text message (SMS).

By using the Site or our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you give us directly when you fill out a form, request a free analysis, request a consultation, sign up for our newsletter, communicate with us, or otherwise interact with TBMC. This may include:

• Your name
• Business name
• Email address
• Mobile or landline phone number
• Mailing or business address
• Website URL and Google Business Profile information
• Information about your business, industry, service area, and marketing goals
• Any other information you choose to share in a form, message, email, or call

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including IP address, browser type and version, device type, operating system, referring URL, pages visited, time spent on pages, and date and time of visit. We collect this through cookies, pixels, and similar tracking technologies (see Section 5 below).

1.3 Information from Third Parties

We may receive information about you from third-party platforms when you interact with our content or accounts on those platforms (for example, Google, Meta, LinkedIn), and from analytics, advertising, or data-enrichment providers we use to operate our business.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Respond to your requests, questions, and inquiries
• Deliver the free analysis, proposals, and reports you request
• Communicate with you about appointments, account activity, billing, and service updates
• Send marketing communications about TBMC services where permitted by law and consistent with your consent
• Send SMS messages where you have opted in (see Section 3)
• Measure and analyze Site performance, traffic, and user engagement
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our Terms of Service

3. SMS / Text Message Communications

If you provide your mobile phone number to TBMC and opt in to receive text messages, we may send SMS communications to that number for the following purposes:

• Customer care and lead follow-up: Responding to inquiries, scheduling, and conversational two-way messaging about your business needs
• Appointment reminders: Confirmations and reminders for scheduled calls, consultations, or meetings
• Account notifications: Transactional updates such as invoices, payment confirmations, reporting deliveries, and service status
• Marketing and promotional messages: Offers, updates, and information about TBMC services (sent only where you have provided express written consent)

Opt-In. You opt in to receive text messages from TBMC by (a) submitting a form on this Site where SMS consent is requested and checking the consent checkbox, (b) providing your mobile number and verbally or in writing requesting that we contact you by text, or (c) replying to one of our messages in a manner that constitutes consent.

Message Frequency. Message frequency varies based on your interaction with us and the type of communication. You will not receive marketing messages unless you specifically opt in to marketing.

Cost. Message and data rates may apply. Charges are billed by and payable to your mobile carrier. Contact your wireless provider for details about your plan.

Opt-Out. You can opt out of TBMC text messages at any time by replying STOP to any message we send you. After you send STOP, we will send one confirmation message and you will not receive further marketing or non-essential SMS communications from that program. You may also contact us using the information in Section 12 to be removed from our messaging list.

Help. For assistance, reply HELP to any TBMC text message or contact us using the information in Section 12.

Supported Carriers. Carriers supported include (but are not limited to) AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, Cricket Wireless, Virgin Mobile, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell your personal information. We share personal information only as described below:

4.1 Service Providers

We share information with vendors and service providers who perform services on our behalf, such as website hosting, CRM (HighLevel / GoHighLevel), email delivery, SMS message delivery, analytics, payment processing, advertising platforms, and customer support tools. These providers are contractually required to use the information only to provide services to TBMC and to protect it consistent with this Privacy Policy.

4.2 Legal Compliance and Protection

We may disclose information if we believe in good faith that disclosure is required by law, regulation, legal process, subpoena, or governmental request, or to protect the rights, property, or safety of TBMC, our customers, or others.

4.3 Business Transfers

If TBMC is involved in a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, personal information may be transferred as part of that transaction, subject to the protections of this Privacy Policy.

4.4 With Your Consent

We may share your information with third parties when you direct us to or otherwise consent to the sharing.

4.5 SMS Opt-In Data Exception

As stated in Section 3, mobile information collected as part of SMS opt-in (your phone number and consent) is never shared with third parties or affiliates for marketing or promotional purposes under any circumstance.

5. Cookies and Tracking Technologies

The Site uses cookies, pixels, web beacons, and similar tracking technologies to operate the Site, remember your preferences, measure performance, and support advertising. We may use first-party and third-party analytics and advertising services such as Google Analytics, Google Ads, Meta (Facebook) Pixel, and similar tools.

You can control cookies through your browser settings and many advertising-related cookies through industry opt-out tools such as the Network Advertising Initiative (optout.networkadvertising.org) and the Digital Advertising Alliance (optout.aboutads.info). Blocking cookies may affect Site functionality.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide the services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by the type of data and the purpose for which it was collected.

8. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications, including email and SMS
• The right to opt out of certain uses of your personal information by analytics or advertising partners

To exercise any of these rights, contact us using the information in Section 12. We will respond within the time period required by applicable law.

8.1 California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide additional rights, including the right to know what categories of personal information we collect, the right to delete personal information, the right to correct inaccurate information, the right to opt out of the sale or sharing of personal information (TBMC does not sell personal information), and the right not to be discriminated against for exercising these rights.

9. Children's Privacy

The Site and TBMC services are intended for users 18 years of age and older. We do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has provided personal information to TBMC, please contact us and we will promptly delete that information.

10. Third-Party Links

The Site may contain links to third-party websites, services, or content. We are not responsible for the privacy practices of third parties. We encourage you to read the privacy policy of any third-party site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects the most recent version. If we make material changes, we will notify you by posting the updated policy on the Site or by other reasonable means. Your continued use of the Site or services after the effective date constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or to exercise any of your rights, contact us at:

Tampa Bay Marketing Company
6822 22nd Ave N, PMB 410
St. Petersburg, FL 33710
Email: [email protected]